Most items ship within 3-5 business days. Our "ready to ship" wigs are shipped the same day, or within 1 to 2 business days. *Express shipping is available, and the order will ship after the processing time.
Yes we will accept returns /exchanges only on unopened merchandise, or on the wrong items sent to you. For more information please refer to our return policy. We give customers up to 1 hour from their purchase to cancel. We start processing orders really quick so the customer need to let us know ASAP if they want to cancel before we order the things to make their wig.